Refund policy

To be eligible for a return or refund, please call ahead for shipping instructions and for a Return Authorization number. Packages sent without this number will be returned to the sender. Online purchases must be returned to the following address:

Pauls Jewelry Designs
12 N Ellicott Creek Rd
Amherst, NY 14228

If you have any questions, please call at (716) 691-0000 or (716) 691-8368.