We want to make sure that your shopping experience at paulsjewelrydesigns.com is simple and convenient. That's why we offer free store pick-up or delivery to your door. Receive your purchase without leaving the comfort of your home. For your protection, orders of $1,000 or more require a signature upon delivery. UPS will attempt to deliver 3 business days in a row before returning the package.
To be eligible for a return or refund, please call ahead for shipping instructions and for a Return Authorization number. Packages sent without this number will be returned to the sender. Online purchases must be returned to the following address:
Paul's Jewelry Designs
12 N Ellicott Creek Rd
Amherst, NY 14228
If you have any questions, please call at (716) 691-0000 or (716) 691-8368.
At Paul's Jewelry Designs, we have the ability to take your heirloom and carefully take it apart and incorporate it into a new treasure. For instance, we can take the shank of your ring, engrave it, and use it in your one of a kind creation. We can also reuse your stones. Most jewelers will just melt down your heirloom and credit you the difference. Call to schedule a free design consultation.
We will sort your items and offer our best price based on that day's market. We walk you through the process of figuring out gold purity, calculating the weight, and then determining the best price for your gold given the current metal market.